Privacy Policy for SpeedyAudios

Last Updated: 2023-11-24

1. Introduction
Welcome to Speedy Audios. We are committed to protecting your privacy and ensuring you have a secure user experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp and Telegram bot to transcribe your audios. Please read this policy carefully. If you do not agree with its terms, you should discontinue using our services.

2. Data We Collect
When you use our service, we collect the following information:

Your ID and username on Telegram.
Your phone number on WhatsApp.
The date of your sign up.
The number of minutes of transcription you have available.
Details of people you refer to our service.
This data is essential for the normal functioning and improvement of the app, allowing us to provide you with transcription services, track your usage, and offer a personalized experience.

3. How We Use and Share Your Data
- Transcription Process: When you send audios to our bot, they are passed through third-party services, Make.com and OpenAI Whisper API, for transcription. These platforms only use your audios to generate transcriptions and do not store them beyond what's necessary for the task.

- Feedback and Support: For the purpose of improving our service, troubleshooting, or offering customer support, we may need to access your audios. However, you have the right to withdraw this access at any time by deleting the audios from the chat.

- Referral Tracking: If you refer someone to our service, their details will be associated with your profile. This helps us recognize and reward users who promote our services.

4. Your Rights
You can request access to or correction of your personal information at any time. You also have the right to delete your audios from the chat, thereby revoking our access to them. Please note that withdrawing certain permissions might affect the functionality of the app.

5. Data Storage and Security
We prioritize the security of your data. While data transmission over the internet is not entirely secure, we implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Jurisdiction
Speedy Audios operates under the laws and regulations of Portugal. By using our services, you consent to the processing and storage of your information within this jurisdiction.

7. Contact Us
For any questions, concerns, or comments about this Privacy Policy, please contact:

Diogo Matos
Email: diogo@matosdfm.com
Address: Rua Cândido dos Reis, 20, 4900-082 Viana do Castelo, Portugal
Company: DRY DOCKS UNIPESSOAL LDA

8. Changes to This Policy
From time to time, we may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes and encourage you to review this policy regularly to stay informed.

Thank you for trusting Speedy Audios with your transcription needs.